Shipping Policy

We want your HomeSafePet products to arrive quickly and safely. Please read our shipping policy to understand our process, costs, and delivery expectations.

Last Updated: May 15, 2024

1. Shipping Costs

  • Customers pay shipping costs during checkout.
  • Shipping charges are calculated before payment is completed.
  • The final shipping cost is based on your order total, shipping method, and delivery address.

2. Order Processing

  • Orders are processed after successful payment.
  • Most orders are processed within 1–2 business days.
  • Orders are not processed or shipped on weekends or U.S. holidays.

3. Shipping & Delivery

  • We ship to all 50 U.S. states.
  • Estimated delivery times vary by carrier and destination.
  • Delivery estimates are approximate and not guaranteed.
  • Please allow additional time during holidays and peak seasons.

4. Tracking Your Order

  • Once your order ships, you’ll receive a shipping confirmation email with tracking information when available.
  • You can also view tracking details in your account under Order History.

5. Shipping Partners

We work with trusted carriers to get your products to you safely and efficiently. Choose Standard ($4.95, 3–7 business days) or Expedited ($12.95, 2–3 business days) shipping at checkout.

6. Important Notes

  • We are not responsible for delays caused by the shipping carrier.
  • Please ensure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.
  • If a package is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.

7. Questions?

If you have any questions about our shipping policy or your order, we're here to help.

Contact our support team and we'll be happy to assist you.

Still have questions?

Our support team replies within one business day.